Privacy Policy

1. Information We Collect

The information we collect depends on how you use brog.app:

• Account information: your email address, account identifier, display name or username, and profile image if your sign-in provider supplies one.
• Payment confirmation records: Stripe customer, checkout, payment, subscription, refund, payout, and account identifiers; payment amount; currency; payment status; plan or Brog Points balance; and related timestamps.
• Content you choose to publish: posts, tags, links, comments, likes, reports, and other information you submit through the service.
• Technical information: authentication tokens, device or browser information, IP address, server logs, and diagnostic information needed for security, fraud prevention, troubleshooting, and service reliability.

We do not store your full card number, card security code, or bank account credentials on brog.app servers. Payment details are handled by Stripe.

2. How We Use Your Information

We use the information above only for service-related purposes:

• To create, authenticate, and manage your account.
• To process payments, subscriptions, Brog Points, payouts, refunds, and payment disputes.
• To confirm that a paid action, top-up, tip, or subscription was completed.
• To publish and display the content you choose to post.
• To calculate Brog Points balances, member tiers, creator earnings, and charity donation records.
• To send support, security, payment, and account-related messages.
• To detect spam, fraud, abuse, security incidents, and technical problems.
• To comply with legal, tax, accounting, and payment-network obligations.

3. What We Do Not Do

• We do not sell or rent your personal information.
• We do not share your personal information for third-party advertising.
• We do not store full card numbers or card security codes.
• We do not use payment history to profile you for unrelated marketing.
• We do not ask for sensitive identity documents unless a payment provider requires them for payouts or compliance.

4. Cookies and Local Storage

We use cookies, local storage, and similar technologies only where they are useful for core functionality, such as keeping you signed in, remembering your theme preference, preventing abuse, and maintaining service security. We do not use advertising cookies. You can configure your browser to block cookies, but some parts of the service may stop working correctly.

5. Service Providers

We use trusted service providers to run brog.app. They may process personal information only as needed to provide their services to us or to meet their own legal obligations.

• Firebase / Google: authentication and related infrastructure.
• Stripe: payment processing, subscriptions, fraud prevention, tax, payouts, refunds, and disputes.
• Hosting, database, email, and infrastructure providers: storage, delivery, logs, security, and operational support.

We may also disclose information if required by law, legal process, payment-network rules, or to protect the rights, safety, and security of brog.app, our users, or others.

6. Public Content

brog.app is a public posting platform. Posts, display names, tags, links, likes, tiers, and other content you choose to make public may be visible to other users and visitors. Please do not post private or sensitive information that you do not want others to see.

Some posts may include embedded third-party content, such as videos or posts from YouTube, TikTok, X, Instagram, or similar services. When you view embedded content, your browser may load resources directly from those third parties, and they may receive information such as your IP address, browser details, and the page you visited, according to their own privacy policies.

7. Data Retention and Deletion

We keep personal information only as long as reasonably needed to provide the service, maintain payment and accounting records, resolve disputes, enforce our terms, prevent abuse, and comply with legal obligations. Payment records may need to be retained even after an account deletion request where required for fraud prevention, refunds, chargebacks, tax, accounting, or legal compliance.

You may request deletion of your account information by emailing us at [email protected]. We will respond within a reasonable time and delete or de-identify information unless we need to keep it for the reasons above.

8. Data Security

We use reasonable technical and organizational safeguards to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure, but we work to limit access, use reputable providers, and avoid storing sensitive payment details that we do not need.

9. Children's Privacy

brog.app is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate action.

10. Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of certain personal information. You may also have the right to object to certain processing. To exercise a privacy right, contact us at [email protected].

We do not discriminate against users for exercising privacy rights. We may need to verify your email address before responding to a request.

11. International Processing

brog.app and its service providers may process and store information in the United States and other countries where our providers operate. Those countries may have privacy laws that differ from the laws where you live.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. If a change is material, we will take reasonable steps to notify users through the service or by email.